The Last Inch
Parcels Are Getting Stolen Inside Too. Now What?
Getting parcels inside does not automatically solve theft. But a consistent delivery process can show a building what it actually needs to fix next.
Articles
Developed thinking.
Built from the field.
Posts can start the thought. Articles are where the evidence, competing explanations and useful implications get worked through.
Article
AI can read every word and still miss the point
The same document. Four AI models. Similar risks. A very different conclusion once the map of the real-world system changed.
The Last Inch
The Destination Didn’t Change. The Route Did.
What apartment parcel delivery can teach us about adapting when the market has already moved.
The Last Inch
The Goal Isn’t More Access. It’s Less Uncontrolled Access.
A locked door doesn’t mean access isn’t happening. If people are already getting in, the real security question is whether that access is controlled and accountable.
The Last Inch
Why Apartment Delivery Keeps Breaking at the Front Door
Bad driver behaviour is real. So are bad incentives, difficult buildings and broken processes.